BSD aims to provide the highest quality products, using the best materials and manufacturing techniques, however in the unlikely event that there is a product defect either with the material and/or workmanship we offer the below warranties.
In order to qualify for a BSD warranty, you must be.
1. The original owner.
2. Be able to provide your receipt as your proof of purchase.
3. The product must not have been altered.
BSD offers a full one year warranty against frame breaking and manufacturing defects, this policy does not cover other damages caused by general wear and tear, improper assembly, misuse, abuse, neglect including scratched or chipped paint work, dented or bent tubing and stripped out threads.
BSD offers a one year warranty on all forks. This warranty covers any damage that happens under normal riding conditions. Damage caused by rider misuse, abuse or improper assembly is not covered and might include things like dents, stripped out threads or forks bent backward, chipped or scratched paint work. These are not considered to be workmanship or manufacturing faults.
Other BSD Parts
BSD offers a 30-day warranty for defects in materials or workmanship. This warranty does not cover other damages caused by general wear and tear, improper assembly, misuse, abuse, neglect including scratched or chipped paint work, dented or bent tubing and stripped out threads.
The above warranties do not cover already warrantied products.
What to Do
If you have a problem with one of your BSD products, please contact the shop you purchased it from, you will need to send/bring in the faulty part and your receipt as proof of purchase.
The above warranties are valid to the original retail purchaser only and all claims must be made through an authorised dealer/distributor.
The shop will then get in touch with the local BSD distributor and arrange to have a replacement part sent to you as soon as possible. The BSD warranty is limited to replacing the faulty part only and the company shall in no event be responsible for special damages or personal injury.
If you have any problems, please drop us an email at firstname.lastname@example.org and we will do everything we can to sort it out.