Refund policy

Returns
If you are not 100% satisfied with your purchase, you may return it within 30 days of receiving it for a full refund. The items must be returned in a new condition and with the original packaging. If the product has been damaged, used (including any form of bike set-up, e.g. mounting handlebars, cranks, forks etc) or has had the labels/stickers removed, it will not be possible for us to issue a refund.

Exchange
If you wish to exchange an item, you will need to process a return and place a new order, we are unable to hold stock while an exchange is being processed.

Arranging a Return
When returning a product, please include the original packaging. Take care to pack the product correctly to avoid damage during transit. To ensure a smooth return we recommend returning the product using a tracked delivery service. Upon receiving the product, we will issue a full refund within 14 days. Refunds will be issued using the same means of payment as the original order. We regret that we are not able to cover the cost of returning your item.
To start the returns process, simply fill in the form below. You will need the following information available:

Order number

Delivery name

Email address order confirmation was sent to

Product(s) you wish to return/exchange

Reason for return

https://bsdforever.com/pages/delivery-returns